What is your most important area of innovation, and why?
The framework for how we do business is constantly evolving – whether it is alternative fee structures or ways of working with or reporting to clients, there is rising demand for tailored propositions that fit the culture and priorities of the business you are supporting.
Specifically, we are refreshing our onshore offering and building on our current function to provide a greater range of business solutions that will integrate with our wider client services, offering an increased range of alternative service delivery models.
