How Goodwin is drawing on experience from outside of law to compete on the global stage

Goodwin's first-ever managing director of international operations on what lawyers can learn from other professional services firms

Uli Kleinsteuber, who became Goodwin Procter’s first ever managing director of international operations when he joined the firm last month from Linklaters, didn’t plan on a career in law. Michael Caplan, who spent most of his career in legal operations from the client side, had never worked for a law firm until joining Goodwin four years ago as chief operations officer (COO).

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