Better out than in – how Carillion's legal process outsourcing venture worked wonders for the company

Last year, Carillion launched a legal process outsourcing venture to help the company tackle its huge volume of employment work. Legal head Richard Tapp talks to Caroline Hill about how his unusual approach has brought about myriad opportunities...

Last year, Carillion launched a legal process outsourcing venture to help the company tackle its huge volume of employment work. Legal head Richard Tapp talks to Caroline Hill about how his unusual approach has brought about myriad opportunities 

When construction giant Carillion acquired heating and renewable energy provider Eaga in 2011 it was certainly not with the intention of launching its own legal process outsourcing venture.

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