Why don’t law firms communicate better with clients? Why do advisers persist in business practices that encourage inefficiency? Why are law firm charge-out rates so high? Why can’t we all buy the world a Coke and live in perfect harmony?
It’s funny that when comments are made about the legal industry there is often a strange, persistent notion that if only clients and advisers could get together, have a good chat and show a bit of consideration, then everything that ails the profession would be OK.
