Richard Susskind has been forecasting the death of today’s legal services model for years. Monica Bay asks if the future has finally caught up with him
For more than a decade, futurist Richard Susskind has been preaching that the end is near. At vendor product launches and conferences, he has predicted that the generations-old model for the delivery of legal services will fail. Clients, he insists, will increasingly demand transparency and better, faster and much, much cheaper legal services. He argues that the profession must reframe its delivery systems to identify which work product is “bespoke”.
