Virtual lawyers or high quality temps?

To date, clients' efforts to cut legal spend have largely focused on securing discounts on headline charge-out from advisers while incrementally weaning law firms off flat hourly billing. Apart from Rio Tinto's headline-grabbing deal with outsourcing provider CPA Global - which sees the mining giant send certain tasks that would previously have gone to its panel firms to 10 CPA lawyers in India - there has not been much radical re-evaluation of the way legal services are delivered.

Alex Aldridge talks to the ‘virtual’ law firms causing a stir in the legal market – and asks general counsel if this much-touted model delivers for clients

To date, clients’ efforts to cut legal spend have largely focused on securing discounts on headline charge-out from advisers while incrementally weaning law firms off flat hourly billing.

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