The news that Microsoft is sending out legal work to a team of lawyers at legal process outsourcing (LPO) provider CPA Global in India is the latest indication that one of the most talked-about trends in recent years is no flash in the pan. That the announcement followed the defection earlier this month of former Rio Tinto managing attorney Leah Cooper to a business development role at CPA only adds further credence to the growing acceptance of legal outsourcing - particularly since Cooper herself was the driving force behind an agreement struck between CPA and Rio last June that saw a team of CPA lawyers take on work such as document review and legal research for the mining giant.
As the trend for legal process outsourcing gathers pace, Alex Aldridge and Georgina Stanley profile the key players and look at how law firms are incorporating outsourcing into their global strategies...
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